Check out our offers | Coronavirus-COVID 19

Compex After Sales Service

Does your Compex product (or Cefar) shows signs of malfunction?

Before you contact our Customer Service, we recommend that you carefully read this document.

If this document does not allow you to solve your problem then please contact DJO technical support at E:

Then use the return form below. Refer to the Terms of Service to properly complete this voucher and attach it to your device when it is sent to our repair centre.

Product return form.

Should your device need a software/firmware update*, please click on this document.

*Please note that the cable used between the wireless device and the PC MUST be the Compex cable and not an Android cable.