Please check your card number and the expiry date.

When you enter your card number (16 digits without spaces with the expiry date and the security code which are the last 3 digits on the signature strip of your card), the bank sends a query to the card authorization center, which will permit or refuse your account to be debited.

For further information, please contact us by e-mail or telephone.

Yes. When it is time to pay, you will be redirected to Compex payment provider’s website, which has special security features for processing your transaction. Compex will not see your bank details at any time as these are transmitted directly from you to the bank. During communication with the bank, all information is encrypted and protected.

The Compex order confirmation message is sent automatically to the e-mail address you supplied when setting up your personal account. If you have not received an e-mail from Compex to confirm your order, it could be either that you have entered the wrong e-mail address or your credit card details have not been accepted.

In this case, we recommend that you contact us directly by e-mail or telephone. Our contact details are shown in the Contact Us section.

In order to change your postal or e-mail address, you can return to "My Compex" at any time and update your personal information.
If you move to another country, you will have to create a new personal account for that country.

The Compex Customer Service Department will be pleased to take your telephone calls from Monday to Friday. You will find the contact information in the Contact Us section.

Electrostimulation (EMS) is a tried and tested medical treatment method, used for rehabilitation, pain treatment and for training sportsmen and women.

The working principle behind EMS is very simple. It faithfully reproduces the process by which muscle contractions are controlled by the brain. So, with EMS, the activity in your muscles is triggered by electrical impulses sent by our devices to the motor nerve. Your muscle cannot distinguish between a contraction triggered by your brain and one triggered by electrostimulation. This is known as electrically induced contraction.

You can consult our quick start guide and instructions for use to find our recommendations for use.

When you choose Compex, the leading brand in electrotherapy, you can be sure to benefit from:

• The effectiveness of our devices. Our products are developed with the greatest of care and use all the latest technological innovations. Of course, you can also be assured that our products are produced according to all currently applicable safety standards.
• With honesty and integrity. It is also a leader's responsibility to guarantee that its promises are kept. Before we put forward the benefits of using our device, the applications are tested at length, put through their paces by health professionals and are the subject of scientific studies.
• Personalised support and guidance. To help you get the most from our devices, Compex electrotherapy pays particular attention to drafting extremely detailed user manuals. Compex will give full attention to your telephone calls or e-mails to answer your questions. Compex has also set up high-quality Internet sites to help you get started with your device.
  
  

Electrical muscle stimulation (EMS) is not a doping technique.

It is a perfectly safe and uniquely complementary technique of voluntary training. This technique is capable of inducing muscular stability (or facilitating recovery) resulting from a high intensity muscular activity, that is very different from a purely passive technique that does not require the serious involvement or the motivation of the athlete.

No national or international sports body or federation, including the International Olympics Committee, assimilates the use of electrostimulation to a doping practice or bans the use of this technique.

There are many reasons for this position:

NO HARMFUL EFFECT ON HEALTH

No harmful effect on health whether in the short, medium or long term has ever been recorded ; even in subjects using this technique daily for many years, as is sometimes necessary for some medical situations.

THE EFFECT IS NATURAL

The electricity possesses no property which would enable the slightest artificial development of the neuro-muscular system. The effect is natural.

THE MUSCLE CONTRACTIONS ARE COMPARABLE TO THOSE OF VOLUNTARY TRAINING

The muscular gains generated by electrostimulation are only the consequence of the work (= the contractions) done by the muscle, in response to the stimulation of its motor nerve. To be effective, the muscle contractions that are electrically induced must necessarily be powerful, Gilles Cometti of the Performance Expertise Center of the University of Dijon, considered that minimum tension at least equal to 60% of maximum strength was required in trained athletes, in order to increase strength, which requires a certain amount of self-sacrifice, comparable to what is required in numerous sessions of voluntary training.

MUSCULAR WISDOM : A MUSCLE USED EXCESSIVELY BY ELECTROSTIMULATION BECOMES EXHAUSTED AND ENDS UP NO LONGER CONTRACTING

There is a saturation phenomenon which the Anglo-Saxons call ‘muscle wisdom’ whose effect is that a muscle used excessively (too long or too often) by electrostimulation becomes exhausted and ends up no longer contracting in response to stimulation. This therefore excludes the use of long term exposures which are completely ineffective.

COMPLEMENTARY AND NON-SUBSTITUTIVE TECHNIQUE OF VOLUNTARY TRAINING

Electrostimulation is a complementary and non-substitutive technique of voluntary training. In fact, sports performance is the sum of numerous qualities: cardiovascular, technical… and muscular, the sole component on which electrostimulation is effective. The story of the athlete who has improved his performance after replacing his voluntary training sessions with electrostimulation sessions is nothing more than a crazy myth.

RECOVERY PROGRAMS ARE NOT LIKELY TO IMPROVE MUSCULAR PERFORMANCE

Another indication of neuro-muscular electrostimulation is its use to encourage recovery after a workout. This is achieved using specific active recovery programs which do not require the same self-sacrifice constraints as "muscle building" type programs. The effects are vascular (increase in blood flow), pain relief (release of endorphins) and decontracting and are achieved using a low muscular activity which is not likely to improve muscular performance, even if the sessions are repeated in excess.

Mi-Technology is unique to Compex EMS muscle stimulators. This technology takes account of the specificities of each of your muscles and thus offers stimulation adapted to their characteristics.

• It’s simple, since the data is transmitted to the stimulator automatically!
• It’s personalised, as each of our muscles is unique!
• Your training will be automatically personalised and so perfectly adapted to your physiology.

MI-SENSOR

Thanks to the mi-SENSOR miniature sensor a new world of precision and effectiveness is opened up in your workout sessions!

Mi-SENSOR is a small sensor that connects the stimulator to the electrodes. It is the key to measuring some physiological characteristics of the muscle.

MI-SCAN

Just before starting a work session using the MI-SCAN function, the MI-SENSOR senses the selected muscle group and automatically adjusts the stimulator settings to the excitability of this area of the body, depending on your own physiology. It is a truly personalised measurement. MI-SCAN adapts the electrostimulation session to the physiology of each user.

MI-ACTION

With the MI-ACTION function, the MI-SENSOR optimises the effectiveness of your session by letting you combine voluntary contractions and electrostimulated contractions at your own pace. You are truly in control of your training.

MI-ACTION is a work mode in which a voluntary muscular contraction is automatically accompanied by a contraction caused by electrostimulation.

The contraction caused by electrostimulation is therefore perfectly controlled, the workout session thus becomes more comfortable, increased and more complete.

MI-TENS

With the mi-TENS function, the MI-SENSOR makes it easy to adjust the stimulation intensities to be used for pain management programmes. The adjustment takes place instantly and automatically, simplifying the procedure for the user and guaranteeing optimal results.

The MI-TENS function aims to identify and use the optimal stimulation intensity throughout the TENS programme (analgesic).

On the basis of the measurements taken regularly during the session, the device permanently and automatically readjusts the stimulation intensity to avoid any onset of muscular contraction, which is strongly counter-indicated for programmes of this type.

MI-RANGE

With the MI-RANGE function, the MI-SENSOR indicates the optimum stimulation intensity adjustment range (minimum and maximum) for lower frequency programmes such as Recovery or Massage.

Using MI-RANGE, you no longer need to ask yourself whether the intensity you are using is too high or too low: this function tells you, thus optimising the efficiency of your treatment or training.

Yes. The work carried out during Compex electrostimulation sessions (depending on the programme selected) induces adaptations in the muscle fibres, with one of them being the increase in muscle volume.

Yes. Some Compex electrostimulation programmes increase muscle tone and enable firming. In addition, the Capillarisation programme encourages exchanges under the skin and improves its quality, which further increases this firming effect.

Yes. The Compex electrostimulation Endurance programme improves the ability of muscle fibres to receive oxygen (develops mitochondria and increases oxidative enzymes) consequently increasing the intensity of the average effort that you can maintain over a long period.

This program does not cause contractions; it causes muscular twitches. The frequency of the pulse drops gradually during the session, resulting in three types of effect: an increase in blood flow (faster elimination of toxins), an endorphin analgesic effect, a relaxing effect. The end result is faster restoration of the muscular balance.

No. It is in fact possible using Compex electrical muscle stimulation (EMS) to remove any existing imbalance by training specific muscle groups that are weaker. Compex EMS helps to improve the muscle chain responsible for a movement, strengthening the weakest link!

Battery life varies depending on the programmes used and the intensities selected. The average battery life is between 15 and 20 hours.

Yes. The device must not be used in the case of epilepsy or on people who wear a pacemaker. In addition, stimulation must never be applied around the stomach area in women who are pregnant, or for people suffering from a hernia or eventration. In addition, the electrodes must never be placed on the head.

No. Muscular stimulation and electrotherapy in general has existed for decades and no problems have ever been found.

Where to place the electrodes is indicated in the Compex manuals for the different muscle groups. We also have useful information on our website and Coach App.

The Compex CoreBelt is a high quality ab and lower back belt that use Compex's market-leading Swiss electrical muscle stimulation (EMS) technology which has proven results, backed up by clinical studies.

The CoreBelt EMS muscle stimulator belt is designed to help you build a stronger, more toned core with structured sessions to guide you to your goal.

It is controlled by an easy-to-use app and offers you the chance to stimulate both your abs and lower back simultaneously.

There can be many benefits to using a Compex CoreBelt, here's why you should have one:

• Shape your Abs
• Improve your Posture
• Stimulate your Abs and Lower Back simultaneously
• Boost your Core Stabilisation; helping to prevent back pain and improve performance
• Massage

Follow this useful video.

Corebelt offers 9 objectives.

The double sticky sides electrodes should be positioned on the belt according to the placement markings outlined on the belt. Open the pack of electrodes, remove the plastic from the grid pattern side.

• Abs session -> Front electrodes only
• Back session -> Back electrodes only
• Core session -> Front and Back electrodes

Stick the electrodes grid side down in-line with the outlines. At this point the visible side of the electrodes should be plain black.

We recommend placing the four electrodes, two on the front and two on the back, even if you stimulate only the abs or only the low back. Make sure that the metallic pins are completely covered by the electrodes.

Only use this device with electrodes recommended by Compex.

The highest level possible (but it must remain bearable) in order to recruit the highest possible number of muscle fibres. The most effective way of deciding on the level is your own judgement the contractions must be powerful without ever becoming intolerable.

This device must not be used with the following conditions.

Do not use the device if you have a cardiac stimulator, implanted defibrillator or other implanted electronic/ electrical device. This could cause an electrical shock, burns, electrical interference or death.

• ELECTRODE PLACEMENT. Do not apply electrostimulation to any area other than the Abdomen or Lower back
• STIMULATION ACROSS THE TORSO. Do not apply stimulation across the torso (one electrode placed on the front of the torso and one electrode placed on the back); the electrical current passing through the torso can cause potentially fatal heart rhythm disturbances

Pressotherapy, also known as pneumatic compression therapy, is a method that uses of air pressure to enhance blood circulation, reduce muscle aches, and promote lymphatic drainage.

The technique employs specific garments, such as compression boots, sleeves, or pants, which are made with inflatable chambers which inflate and deflate.

This creates a gentle massage effect that mimics the natural muscle pump mechanism.

Learn more by reading our blog: What is Pressotherapy?

Compex compression boots use very high quality technology and provide several benefits:

• Enhanced circulation
• Muscle recovery and pain relief
• Stress reduction
• Convenience and portability

Learn more by reading our blog: 3 Benefits of using Compex Compression Boots

Follow this useful video.

The Compex Ayre™ offer lithium ion rechargeable battery for up to 3 hours of recovery.

No, you can easily speak to others, or watch TV whilst using the Ayre™ boots.

The Ayre™ boots weigh 1000g.

The Ayre™ boots offer powerful compression of up to 120 mmhg.

2. There is:

• F1: inflates the four chambers one by one.
• F2: inflates all four chambers at the same time:

This device must not be used to treat the following conditions.

Persons with suspected, active or untreated: deep vein thrombosis, ischemic vascular disease, severe arteriosclerosis, pulmonary edema, severe congestive heart failure, thrombophlebitis or an active infection.

• On the legs where cuffs would interfere with the following conditions: vein ligation, gangrene, dermatitis, open wounds, a recent skin graft, massive edema or extreme deformity of the leg.
• Not for use on any neuropathy. Do not use on extremities that are insensitive to pain.
• Not for use where increased venous or lymphatic return is undesirable.

Percussion massage therapy involves the use of a handheld device that delivers rapid pulses of pressure into the body's muscles and tissues.

These concentrated, rapid pulses effectively reach deep into the muscle layers, relieving tension, reducing muscle aches, and also enhancing blood circulation.

Additionally, the repetitive pulsations simulate the effects of a deep tissue massage. This helps to break down knots and tight muscles, ultimately promoting faster recovery and improved flexibility.

Learn more by reading our blog: What is Percussion Therapy?

Compex massage guns use very high quality technology and provide several benefits:

• Accelerated recovery
• Pain relief and relaxation in seconds
• Improved flexibility and range of motion
• Customised massage experience
• Convenience and portability
• Enhanced warm-ups and cool-downs

Learn more by reading our blog: 6 Benefits of using Compex Massage Guns

Follow this useful video.

Battery life on the Fixx™ Mini lasts 60-90 minutes.

No. The Fixx™ Mini's motor operates between 49-56.5db.

The Fixx™ Mini weighs 483g.

The Fixx™ Mini offers 3 intensity levels from 25 up to 42 strokes per second.

Use your Fixx™ massager on body parts for no more than 1 minute per specific muscle location.

The Fixx™ Mini has 1 arm position.

Please do not use without receiving approval from your doctor if the following conditions apply:

• Recent surgeries of any kind
• Conditions and/or wounds affected by vibrating massagers
• Herniated disks
• Pregnancy
• Diabetes/neuropathy or retinal damage
• Wear of pacemakers
• Injuries affected by vibrating massagers
• Epilepsy or migraines
• Disc herniation
• Spondylolisthesis
• Vertebral detachment or spine joint rigidity
• Recent replacement of joints or IUD
• Metal pins or metal plates
• Any health-related diseases