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Compex After Sales Service
Request a return for a refund or exchange – 14-day withdrawal period:
Before you contact our Customer Service, we recommend that you carefully read this document.
If this document does not allow you to solve your problem then please contact DJO technical support at: contact.sav@enovis.com or use the form below.
If you need to return you product, please download this document and send it to us with the product.
Should your device need a software/firmware update*, please click on this document.
*Please note that the cable used between the wireless device and the PC MUST be the Compex cable and not an Android cable.
Contact technical support:
Send the product to the After-Sales Service:
If this information does not resolve your issue, please contact COMPEX technical support at the following address: support@enovis.com. You can also call +33 (0)5 59 52 68 18.
Customer Service Form
To help us know more about the issue you are facing, please fill in the form below. We will endeavour to get to back to you with an update within 2-3 working days.
