Corporate Profile
COMPEX Corporation has provided a wide range of Information
Technology solutions to the federal government and commercial
activities with reliability, responsibility, and flexibility
since 1980.
Our services include integrated solutions and responsive
full service support specializing in help desk operations,
computer equipment installation and maintenance, asset
management and warehousing, application software training,
web-based software design and development, network administration
and network/computer security management, data &
network architecture management and strategic planning.
COMPEX has provided these types of services to headquarters,
Department of the Army for the past twelve years, both
in peacetime and during contingency operations. Our
plan for delivering uninterrupted superb service to
our clients is to build on our strengths:
· Our experience serving highly sophisticated
computer users
· Our understanding of the complexities and urgency
of the work environment
· Our expertise in managing, operating, and maintaining
information
technology intensive resources
Responsibility
With an integrated approach to information technology
services, COMPEX provides responsive, reliable and cost
effective support that has earned us an enviable reputation
for helping our clients make the most of their information
technology. We subscribe to the belief that the accomplishment
of client objectives and the delivery of superb results
require efficient program execution, accurate presentation
of results, and rigorous management and control of resources.
Our staff is selected to provide the highest level
of technical support and commitment to quality customer
service. In fact, we always deliver our services in
a professional manner, with a personal touch, which
includes staying until the job is done. For COMPEX,
customer service is more than responding to trouble
calls. It means taking a personal interest in the client,
anticipating requirements, sharing ideas, and promoting
a spirit of teamwork. It means courtesy, honesty, patience,
and reliable cost-effective solutions to a wide range
of requirements.
Based on over two decades of providing our clients
with superb service and timely technical solutions coupled
with our status as a Small Disadvantaged Business and
a General Services Administration contract for Information
Technology Services, COMPEX is positioned for greater
success in the defense and federal civilian agency marketplace.
When the going gets tough, we have the experience and
resources to meet and even exceed service-level objectives.
Our breadth of experience has allowed us to achieve
a strong technical posture within our practice. This
gives us flexibility to step into new programs with
ease. We give you our best so you can maximize your
information technology.
Reliability
COMPEX has built and maintained a solid reputation
and impressive client base by being there when the clients
need us. We know that to maintain productivity you need
to be online and working - you don't need downtime.
We currently maintain an impressive average Help Desk
response time of 90 minutes per call. With a combination
of expert staff and dedicated facilities, you can count
on COMPEX for reliable, cost-effective information technology
solutions.
Flexibility
COMPEX has always been known for discreet, flexibile
and effective information support. We offer solutions
for many environments and challenges, including User
Help Desk, LAN Management, Equipment Maintenance, Training,
Applications Development, and Security functions. We
work with a wide range of hardware and software products,
so our solutions are not limited to a single platform.
We believe in integrating our staff with yours, creating
a spirit of teamwork. Our clients aren't just clients,
they are our business partners.
|
